Frequently Asked Questions

While we do welcome walk-ins, booking online is the best way to secure your spot and avoid disappointment - especially during busier sessions like weekends and school holidays.

Children (4-15) and Adults (16+): £11.99 for a 1-hour session, £20.99 for a 2-hour session.

Under 4s: £7.99 for a 1-hour session, £13.99 for a 2-hour session. Toddlers have their own designated bounce zone (left of the main arena). They may only access the main arena when accompanied by a paying adult.

Cancellations are non-refundable for individual sessions. Need to reschedule? Give us a call at least an hour before your session on 01782 216816 and we'll help move your session.

Of course! Just give our team a ring on 01782 216816 and we'll help you add extra guests if space allows.

We do! Groups of 20 or more receive a 10% discount. Check out our Group Discounts page or call us on 01782 216816 to chat with the team.

Carers bounce for just £6 when accompanying the person they care for. You can buy a carer ticket when booking online or as a walk-in.

Preschooler Sessions for Under 4s: Just £9.99 including a free adult. These weekday sessions give little ones the chance to explore and play on the big inflatable without any bigger kids bouncing.

Also launching from September:
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– Friday Boogie & Bounce Disco – a high-energy session with music and lights for ages 6+
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– SEN 1 Hour Quiet Bounce – a calm, low-sensory session designed for children with additional needs

Check our Session Prices page or follow us on Facebook for the latest info and dates.

Comfort is key – you can wear short sleeves, but we recommend long sleeves and trousers or activewear to help reduce the risk of friction burns. Socks must be worn (no grip socks allowed).

Yes! Lockers are available for a £1 one-time use (non-refundable), and we recommend using them to keep your belongings secure while you bounce.You can also keep shoes separately for free in the designated shoe racks.

You can reach us whenever we're open! Find out our current opening hours at the bottom of our website.

Yes - all bouncers must have a completed waiver. For anyone under 18, a parent or guardian must sign it.

You can find the waiver link on our website. It's also included in your booking confirmation email. Please complete it before your visit to speed up check-in.

Yes, if you're supervising children on the day, you can complete the waiver on their behalf and take full responsibility for them during the session.

Arrive at least 15 minutes before your bounce time to check in, complete any outstanding waivers, and watch the safety briefing video if you haven’t seen it before.

If you’ve already watched the safety video on a previous visit, we recommend arriving 5 minutes before your session to check in and get ready to bounce.

Arrive at least 15 minutes before your bounce time to check in, complete any outstanding waivers, and watch the safety briefing video if you haven’t seen it before.

If you’ve already watched the video on a previous visit, we recommend arriving at least 5 minutes early to check in.

Late arrivals may not be able to join their session or may lose bounce time. Unfortunately, we’re unable to offer refunds or extensions for latecomers.

All children under 14 must be supervised by a responsible adult. Children aged 1 to under 4 must be accompanied on the inflatables by a paying adult aged 16+.

Under 4s have a dedicated area for their safety. If they're confident and you'd like them to try the main arena, they must be supervised by a paying adult. Babies in arms or non-walkers are only permitted during our term-time Preschoolers Sessions and must be accompanied by an adult.

For safety reasons, we don't allow anyone who is pregnant to take part in bounce sessions - our waivers state this.

Yes, there's a maximum weight limit of 130kg (20 stone). There's no height restriction.

Nope! If you're just watching and not bouncing, there's no need to book or pay. Spectators are welcome free of charge.

Yes, we have two cafes onsite. Our mezzanine coffee overlooks the main arena inflatable where you can spectate while enjoying a hot drink and snack. Our dedicated Desserts at Inflato parlour is located through the corridor from the main area - make sure to stop by for a delicious waffle, sundae or milkshake after bouncing!

View the Inflato menu >

Only food and drinks purchased at Inflato are allowed on-site. Bringing a birthday cake is only permitted if you've booked one of our birthday party packages.

Yes! Free parking is available onsite at your own risk.

Any booking of 20 or more bouncers qualifies for a group discount. Ideal for youth groups, sports teams, schools or big get-togethers!

Groups of 20 or more receive 10% off standard admission.

To book a group and get your discount, just give our friendly team a call on 01782 216816. We'll take care of everything for you over the phone and make sure your group discount is applied.

Absolutely! Just give us a call at least 24 hours before your session —if there’s space available, we’ll get them added to your booking.

To secure your slot, we’ll need full payment at the time of booking. Once paid, your session is confirmed and we’ll send you a booking confirmation by email.

Food isn’t included as standard, but we offer party food packages and catering add-ons. Let us know what you need and we’ll help plan your perfect day.

Yes! We offer Private Hire for exclusive use of the arena—perfect for schools, sports teams, youth groups, end-of-term parties, or special celebrations.

Private Hire is available for groups of up to 120 bouncers. So if you’re planning something big, just get in touch—we’ll help tailor the session to suit your needs.

Prices vary depending on the day, time, and number of guests. Contact us for a tailored quote.

Yes—if you've booked Private Hire or a Party Package, you're welcome to bring decorations and balloons. Please note: no confetti, glitter, or anything that could damage the inflatables.

Yes! Everyone participating needs a signed waiver. For guests under 18, the waiver must be completed by a parent or legal guardian. If you're supervising children on the day, you can also complete the waiver on their behalf and take full responsibility for them during the session. Waivers can be completed online before arrival.